Why Work For Us

Join our team at Concierge Club, the epitome of innovation in premium experiential marketing and event execution. We are not just a workplace; we are a dynamic community that thrives on creativity, passion, and excellence. As pioneers in crafting unforgettable brand experiences, we invite you to be part of a journey where every project is a canvas for your imagination. Here, we foster a culture that celebrates diversity, encourages collaboration, and rewards initiative. Embrace the opportunity to work with industry leaders, ignite your creativity, and shape the future of experiential marketing. At Concierge Club, your career is not just a job; it's an extraordinary adventure.

contact Us

We're looking for talented people

Account Manager - Miami

The Concierge Club is a premier agency that specializes in producing high-end, innovative events and campaigns for major brands. With expertise across North America, we offer fully integrated event marketing services that elevate brand experiences and create memorable moments.

The Concierge Club is looking for an Account Manager based out of Miami, Florida. As an Account Manager you’ll be the key point of contact within the Concierge Club for managing relationships and communications with assigned clients. As an Account Manager, you’ll integrate premium in everything you do – how you communicate, the events you execute, the ideas and trends you share, how you work internally at CC and with our clients.

This is a hybrid work opportunity with 4 days in office required at our CC Head Office in Liberty Village. It is a great opportunity for a dynamic, driven, self-motivated individual who is passionate about the events/marketing industry. The Concierge Club offers a competitive base salary with opportunity for incentives

Roles & Responsibilities

Client & Program Management

Key client contact and primary point person for managing relationships and communications with assigned clients.
Overall management and direction on assigned accounts, including financial, structural and communications. Comfortable managing simultaneous projects or larger portfolios consisting of multiple clients.
Develop, maintain and modify as needed work back schedules for all programs ensuring client is informed of any required changes throughout the program lifecycle.
Learn and understand clients’ needs, demand and requests with a focus on flawless program execution. Dive into the client brief to understand the ask, success measure and key deliverables. Act as an extension of your clients throughout all phases.
Provide valuable reporting and insights throughout and at the culmination of a program to evaluate success and future opportunity areas.
Management and oversight of all executions, including in-person at highest priority executions (Travel required across various cities and events throughout North America)
Experience in full fabrication – from initial concept to final build and production.
Ability to manage a diverse portfolio. I.E project types that range from XM campaigns, events, influencer events etc.

Leadership

Manage team/direct reports, including onboarding, training, ongoing coaching and development and performance management.
Empower through delegation, understand what motivates your direct reports and lead by example.
Collaborate cross functionally with internal CC departments to ensure delivery of account scope.
Identify new business opportunities within existing accounts and new accounts.
Actively learn about client and industry trends to bring knowledge, innovation and thought leadership to the table.

Financial

Establish budgets and prepare invoices as required in partnership with finance.
Financial tracking, reporting and optimization for each assigned client account, ensuring profitability across all budgets.
Ability to review budgets with clients, providing pricing rationale and detailed overview on budget breakdown.

Skills & Qualifications Required

4-6 years experience in the marketing industry.
College or University Degree
Exceptional time management skills.
Organized and detail oriented.
Strong communication skills, both verbal and written. Comfortable presenting in a group setting. Professional and timely in responses.
Adaptability – strong problem solver, able to anticipate and respond to unanticipated events in a calm and professional manner and provide guidance to a team.
Able to work independent and in a team environment to achieve desired results.
Experience managing program budgets.
Adept & efficient admin skills - Proficient in Google, Microsoft and Apple platforms.

Equal Employment Opportunity

The Concierge Club is committed to providing equal employment opportunity without regard to race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state, provincial or local law.

The Concierge Club is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please email careers@theconciergeclub.com

‍

Account Manager - Toronto

The Concierge Club is a premier agency that specializes in producing high-end, innovative events and campaigns for major brands. With expertise across North America, we offer fully integrated event marketing services that elevate brand experiences and create memorable moments.

The Concierge Club is looking for an Account Manager based out of Toronto, Ontario. As an Account Manager you’ll be the key point of contact within the Concierge Club for managing relationships and communications with assigned clients. As an Account Manager, you’ll integrate premium in everything you do – how you communicate, the events you execute, the ideas and trends you share, how you work internally at CC and with our clients.

This is a hybrid work opportunity with 4 days in office required at our CC Head Office in Liberty Village. It is a great opportunity for a dynamic, driven, self-motivated individual who is passionate about the events/marketing industry. The Concierge Club offers a competitive base salary with opportunity for incentives

‍

Roles & Responsibilities

Client & Program Management

Key client contact and primary point person for managing relationships and communications with assigned clients.
Overall management and direction on assigned accounts, including financial, structural and communications. Comfortable managing simultaneous projects or larger portfolios consisting of multiple clients.
Develop, maintain and modify as needed work back schedules for all programs ensuring client is informed of any required changes throughout the program lifecycle.
Learn and understand clients’ needs, demand and requests with a focus on flawless program execution. Dive into the client brief to understand the ask, success measure and key deliverables. Act as an extension of your clients throughout all phases.
Provide valuable reporting and insights throughout and at the culmination of a program to evaluate success and future opportunity areas.
Management and oversight of all executions, including in-person at highest priority executions (Travel required across various cities and events throughout North America)
Experience in full fabrication – from initial concept to final build and production.
Ability to manage a diverse portfolio. I.E project types that range from XM campaigns, events, influencer events etc.

Leadership

Manage team/direct reports, including onboarding, training, ongoing coaching and development and performance management.
Empower through delegation, understand what motivates your direct reports and lead by example.
Collaborate cross functionally with internal CC departments to ensure delivery of account scope.
Identify new business opportunities within existing accounts and new accounts.
Actively learn about client and industry trends to bring knowledge, innovation and thought leadership to the table.

Financial

Establish budgets and prepare invoices as required in partnership with finance.
Financial tracking, reporting and optimization for each assigned client account, ensuring profitability across all budgets.
Ability to review budgets with clients, providing pricing rationale and detailed overview on budget breakdown.

Skills & Qualifications Required

4-6 years experience in the marketing industry.
College or University Degree
Exceptional time management skills.
Organized and detail oriented.
Strong communication skills, both verbal and written. Comfortable presenting in a group setting. Professional and timely in responses.
Adaptability – strong problem solver, able to anticipate and respond to unanticipated events in a calm and professional manner and provide guidance to a team.
Able to work independent and in a team environment to achieve desired results.
Experience managing program budgets.
Adept & efficient admin skills - Proficient in Google, Microsoft and Apple platforms.

Equal Employment Opportunity

The Concierge Club is committed to providing equal employment opportunity without regard to race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state, provincial or local law.

The Concierge Club is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please email careers@theconciergeclub.com

‍

Account Coordinator

The Concierge Club is a premier agency that specializes in producing high-end, innovative events and campaigns for major brands. With expertise across North America, we offer fully integrated event marketing services that elevate brand experiences and create memorable moments.

The Concierge Club is looking for an Account Coordinator based out of Toronto, Ontario. As an Account Coordinator, you will play a vital role in supporting the Account Management team by assisting with day-to-day client communications, project management, and the execution of marketing campaigns. You will collaborate closely with clients, internal teams, and vendors to ensure the successful delivery of projects, helping to build strong client relationships and drive results. You’ll integrate premium in everything you do – how you communicate, the events you execute, the ideas and trends you share, how you work internally at CC and with our clients.

This is a hybrid work opportunity with 4 days in office required at our CC Head Office in Liberty Village. It is a great opportunity for a dynamic, driven, self-motivated individual who is passionate about the events/marketing industry. The Concierge Club offers a competitive base salary with opportunity for incentives

‍

Roles & Responsibilities

Event Coordination: Assist in the planning and execution of events, including vendor coordination, timelines, and on-site logistics, ensuring smooth operations and client satisfaction
Project Support: Create and maintain detailed project plans, timelines, and budgets, ensuring that all events and experiential marketing activations are executed on time, within scope and under budget
Vendor & Supplier Liaison: Source, negotiate and coordinate with vendors and suppliers to meet project needs, ensuring high-quality service delivery while staying within budget. Remain cost-conscious to help target project margin
Financial Tracking: Assist in tracking project costs, managing invoices, and ensuring that financial documentation is accurate, up-to-date, and aligned with project budget
Quality Control: Ensure all deliverables, event materials, and client interactions meet the Concierge Club’s high standards of quality, attention to detail, and brand consistency
Administrative Support: Ensure all deliverables, event materials and client interactions meet The Concierge Club’s standards
KPIs and Metrics: Meet targets for KPIs and Metrics
Collaboration: Work effectively and collaboratively with AM/other Client Service Team Members and internal partners on active projects during planning, execution and wrap up phases.
Team Management: Manage field staff or Brand Ambassadors, as required for client programs, including training, coaching, offboarding. Lead by example, inspire and motivate the team

‍

Skills & Qualifications Required

Bachelor’s degree in Marketing, Communications, Business, or a related field (or equivalent experience)
1-2 years of experience in account coordination, project management, or a similar client-facing role in a marketing or advertising agency environment
Exceptional Organization and Time Management skills
Strong communication skills, both written and verbal. Professional and timely in responses both internally and externally (Vendors, Partners, Clients)
Effective Time Management; able to deliver within timelines, prioritize tasks and communicate when support is required
Teamwork - possess a collaborative and positive spirit. Able to work effectively in a team environment
Attention to Detail - Ensuring every aspect of an event or campaign is executed flawlessly, from contracts to logistics, is critical for delivering a high quality client experience
Adaptability: strong problem solver with exceptional critical thinking - solution oriented. Being able to think on your feet, troubleshoot issues, come forward with solutions and adapt quickly. Taking ownership and accountability of all deliverables
Adept & efficient admin skills - Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and project management tools (e.g., Asana, Trello, or similar platforms)

‍

Equal Employment Opportunity

The Concierge Club is committed to providing equal employment opportunity without regard to race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state, provincial or local law.

The Concierge Club is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please email careers@theconciergeclub.com

‍

Crafting Our Success Story

Hear from some of our amazing team members who illuminate the path with their passion, dedication, and invaluable contributions, shaping a narrative of shared success and fostering an inspiring workplace culture.

The team is fantastic! The office works behind the scenes, preparing all the details as carefully as possible.

Lucas Garcia

I have been a 'brand ambassador' at TCC for nearly two years, and the team has been nothing but supportive.

Mike Stechyson

I've been given countless opportunities to be a part of so many amazing creative spaces and events, helping clients showcase their brands and celebrate their success.

Melissa Romualdi

It was an amazing experience as I got to meet a great group of professionals, who truly care about their coworkers.

Caleigh Smith

The leadership team has great energy and they are very professional, reasonable, and personable.

Simone Smithson

I would highly recommend working for this company to get the great expiration I had working for them, they have so many great events to offer.

Melisa Delvasto

The team is fantastic! The office works behind the scenes, preparing all the details as carefully as possible.

Lucas Garcia

I have been a 'brand ambassador' at TCC for nearly two years, and the team has been nothing but supportive.

Mike Stechyson

I've been given countless opportunities to be a part of so many amazing creative spaces and events, helping clients showcase their brands and celebrate their success.

Melissa Romualdi

It was an amazing experience as I got to meet a great group of professionals, who truly care about their coworkers.

Caleigh Smith

The leadership team has great energy and they are very professional, reasonable, and personable.

Simone Smithson

I would highly recommend working for this company to get the great expiration I had working for them, they have so many great events to offer.

Melisa Delvasto

our services

gallery

about us

media

blog

Careers

contact

Canada

calgary

Edmonton

montreal

Toronto

Vancouver

United States

Austin

Chicago

Dallas

Las Vegas

Los Angeles

miami

orlando

new york

Experiential Marketing

Brand Activations

Brand Partnerships

Product Launches

Guerilla Marketing

Pop-up Shops

Street Teams

Trade Show Marketing

Event Planning & Management

B2B Events

Conferences

Corporate Events

Gala Events

Hybrid Events

PR events

Private Events

Virtual Events

Workshops & Educational Events

Experiential marketing

corporate events

private events

pr events

virtual Events

trade shows

b2b events

gala events

experiential Marketing

Corporate Events

Conference Events

Private Events

PR events

Virtual Events

Trade Shows

B2B Events

Gala Events

Experiential marketing

corporate events

private events

pr events

virtual Events

trade shows

b2b events

gala events

Canada

calgary

Edmonton

montreal

Toronto

Vancouver

Austin

Chicago

Dallas

Las Vegas

Los Angeles

miami

orlando

new york

You're Invited